In 2004, the number of adults who entered a store without doing any prior research, to help them make an educated purchase, was 31 percent.
In 2008, consumers are doing their homework and this number has dropped nearly in half, to 17 percent.
Their favorite reported research tools?
Advertising inserts
57%
Internet
50%
Catalogs
38%
Source: Vertis Customer Focus ®: Decade of Data, 2008. Customer Focus® is Vertis Communications' proprietary annual study tracking consumer media and buying behavior across a wide variety of industry segments and media including advertising inserts, direct marketing, and the Internet.