Asked to judge the acceptability of various channels for marketing purposes on a scale of 1 to 5, respondents give direct mail an average score of 3.9, followed by e-mail at 3.7. All other channels average under 3.
Nearly two-thirds of those surveyed say they have made a purchase because of a marketing message received through e-mail. More than three-quarters say they have made such a purchase in response to direct mail.