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Fast Facts >> Direct Marketing

Direct Marketers: 2009 Changes in Spending

. Increase No Change Decrease
E-mail to customers 55% 40% 5%
Search engine marketing 50% 44% 5%
Search engine optimization 49% 42% 8%
E-mail to prospects 47% 46% 7%
Advertising on other web sites 44% 47% 9%
Direct mail to prospects 39% 44% 17%
Direct mail to customers 37% 49% 13%
Telemarketing (outbound) 36% 58% 6%
Website development 36% 54% 10%
Affiliate marketing 31% 56% 13%
Package inserts 31% 57% 12%
Statement stuffers 31% 56% 13%
Catalogs 30% 57% 13%
Mobile 30% 63% 8%
DRTV ads 26% 69% 5%
Telemarketing (inbound) 22% 72% 6%
DR radio ads 21% 58% 12%
Point of purchase 19% 73% 8%
Co-op mailings 18% 71% 11%
Freestanding inserts 17% 71% 12%
Blow-ins/Bind-ins 15% 76% 9%
Card packs 15% 66% 20%
DR space ads 15% 69% 16%

Based on respondents using each method.  Survey conducted for Direct by Penton Research, an in-house firm. Results based on 266 responses returned by qualified participants: corporate and general managers (43%); sales/marketing execs (34%); circulation or media managers (6%); advertising or promotion managers (4%).  The remaining 13% were fulfillment, operations or productions managers, CIOS, and consultants.  The median annual revenue of respondents' companies was $131.7M.

Source:  Direct supplement, June 2008. 
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